minimalist ceramic vase and marble blocks on a warm beige background, styled with soft natural light

Terms & Conditions

Transparency builds trust — here are the essentials.

General

These Terms and Conditions apply to purchases made through Chère Fine at www.cherefine.com. By placing an order, you confirm that you accept these Terms.

Orders & Payments

  • Your order is confirmed once payment has been successfully processed and you receive an email confirmation from us.
  • All prices are shown in EUR and include VAT where applicable.
  • We accept major credit/debit cards and secure online payment methods provided through Shopify Payments.
  • In the event of a pricing or listing error, we reserve the right to correct or cancel orders before dispatch.

Shipping & Delivery

We ship from within the EU. Full details (delivery times, costs, tracking, and duties) can be found on our Shipping & Delivery page.

Returns & Refunds

Our Returns Policy covers items that are damaged, faulty, or incorrect. Full details can be found on our Returns & Refunds page.

Product Information

We aim to describe and photograph our products as accurately as possible. Slight variations in colour, finish, or packaging may occur. All products are for external use only — please read labels and directions carefully before use.

Liability

We are not responsible for delays or issues caused by courier services, customs, or circumstances beyond our control. To the extent permitted by law, Chère Fine shall not be liable for indirect losses.

Privacy & Data

Your personal information is handled with care and in accordance with applicable data protection laws. Please see our Privacy Policy for full details.

Changes to Terms

We may update these Terms from time to time. The version published on this website at the time of your order will apply to that purchase.

Governing Law

These Terms are governed by the laws of Malta and applicable EU consumer protection regulations. Any disputes shall be handled by the Maltese courts.

Contact

For any questions, please email us at support@cherefine.com.